J.D. Power is a consumer insight, market research and consulting, data analysis and service providers. Headquartered in California. Carried out in China, J.D. Power (Jun Di) joint research and custom research company cars, and provide relevant advice and training, and digital solutions.
Of course, as a third-party research firm, JD Power industry involves not only the car, as well as finance, telecommunications, tourism and hotels, shipping, utilities, health care, civil construction, consumer electronics and financial services and many more.
J.D. Power specializes in collecting user for the consumer side of the wide range of products and services such as feedback information. J.D. Power customer satisfaction index in the automotive obtaining higher recognition in the global business community, second to none in the world and China’s domestic auto industry surveys and research capabilities. But in recent years, it announced J.D. Power data is always very hard to understand.
JD Power Initial Quality Study The launch of the car is to investigate a period of 2-6 months new car owners encountered quality problems. Initial Quality score reflects the average number (PP100) problems per hundred vehicles, the lower the score, the less represents the number of new car problems, the higher the quality. The survey covered 57 brands in 241 models and 70 major cities in China.
According to final data J.D. Power in the automotive mainstream brand new vehicle quality rankings, above the level of the mainstream brands 15. Number one is Honda, although Hao shadow because of security incidents A-pillar, created a hubbub. But in the overall quality, it seems that Honda is still possible. Jeep ranked second, Hyundai ranked third, Ford ranked fourth.
Jeep but had burning oil, CCTV exposure!
But it is not understood that the Jeep ranked second, because the Jeep had problems because of burning oil, is exposed CCTV. And that is what happened in 2018situation. Jeep was a problem for many consumers turn a blind eye, nor recall, and therefore was only named CCTV. So Jeep in terms of quality, it is hard to say really good. And because of quality problems, Jeep sales in 2019 of a serious decline in sales of only 73,907, down 41 percentage. Such sales results, it is equivalent to sales Sunny, Sylphy or two months only.
high
Jeep rankings, perhaps because of low volumes, resulting in a sampling rate?
and J.D. Power survey, it has shown that the quality of new cars Jeep ranked second, very puzzling. I can only guess, because the subject is new JD Power survey of owners for 2-6 months, and Jeep sales is really like a general, sales in the first quarter, only 7,000 vehicles, so the JD Power sampling rate is very Less. The likelihood of problems is not high.
the only independent brand Chi Chuan, Changan, Chery list
The second great the place is controversial, list of independent brands too little. And after relying on highly ranked, ranking first independent brand is the Guangzhou Automobile Chi Chuan, followed by Changan Automobile, Chery is the third. Chery’s ranking also exceeded Nissan. And sales of the two largest independent brand, Geely, Great Wall Motor is not on the list. SAIC Volkswagen list, while FAW-Volkswagen was not on the list.
So many people see this list will be of great doubt, because it is because of good reputation, consumers will choose FAW-Volkswagen, or Geely, Great Wall models. But why these brands do not list it? J.D. Power and only released more mainstream level, then below the level of the mainstream brands who have it? This is puzzling place.
Luxury Brands, Porsche first, second Audi, Mercedes and BMW are average or less ?
Further, in the luxuryBrand new car on the quality of the list, ranking first Porsche, Audi second, third Lexus, Jaguar fourth. For the top three, and you may not feel the difference. The main difference is reflected in the fourth Jaguar, because we generally think, Mercedes-Benz, BMW should be above the level of the Jaguar, Mercedes-Benz is not on the list but BMW figure appeared. Instead, a relatively small minority of Jaguar ranking.
In fact, J.D. Power Initial Quality of the list itself can not prove anything. Because the most important indicator of a car, not a new car 2 to 6 months of quality, quality after eight years but five years later. Many cars may just bought when performed well, but over time will become increasingly durability poor. And some of the car, although the beginning of the performance in general, may also have small problems, but the Big Three proven that consumers can use for a long time, and finally can sell at high prices, the hedge ratio is also good.
The main point of contention for consumers J.D. Power lies in J.D. Power’s list, many popular brands on the list, and only announced a more than average, below average did not disclose the brand. I think J.D. Power’s list, there is still room for improvement and upgrade.