The public has been a synonym of senior, texture, oil, and durable in China’s consumers. It can be reflected in the world to the end of the world. His car is up to 32L.
“This is to explore Yue, is it a probe! Buy it less than a month, there have been a substantial increase in three fuel consumption, decline in motivation, automatic start and stop.
“4S shop reply particle capture device blockage, the solution given is also wonderful: multi-run high-speed, even recommended me to add 98 oil A 200,000 car is really Bentley. ” Mr. Zhang, Anhui said helpless.
So, the problem of exploring the Yue Granules (hereinafter referred to as the GPF) problem is more serious, what is the cause, which cars is most likely to be trick, and the manufacturer handles attitude? To this end, the Tianya Jun has conducted a deep investigation.
Ms. Liaoning: In less than half a year, GPF was blocked 6 times, too trouble
Ms. Wang, who is in Liaoning, is a probe 330TSI two-wheel drive luxury Zhiyue version of last year, just start I have a knowledgeable friend reminded her to be careful of the public GPF problem, but the Ms. Wang does not know how to understand technology, and the network case is less. She thinks that it belongs to an example, and her luck is not so bad; two is also for FAW-Volkswagen quality trust.
Who once wanted to buy a third week, the fuel consumption did not increase, and Ms. Zhang, which was mainly used to go to get off work. The average fuel consumption was about 20-25-2, and Ms. Zhizhi believed that the fuel consumption was because The period did not pass, but the fuel consumption in the next few days did not drop, and there was an automatic start and stop, the power was weakened, especially after the start, the car has a feeling of running.
The argument given by the 4S shop is GPF plugging, and two solutions are given.First, let Ms. Wang drive a vehicle to run high-speed, and accelerate the vehicle to 120 kilometers / hour or more, or let the engine speed reach more than 3,000 to, and release the throttle to slide to 80 km / h, repeated several times.
Ms. Wang immediately said: “What is this out-of-band suggestion, I am a novice driver, reversing into the warehouse, but also let me go high-speed adventure?”
The problem is that the GPF “regeneration” is not ruined. At the end of last year, Wang GPF “regenerated” has passed the Ms. Wang. In January, GPF was connected three times, so frequently blocked, 4S shop explained The GPF plugging frequency in the cold northeast is higher. This is not only a lot of troubles added to the busy Wang Ms. Wang, but the key is that it is also extremely harmful to the vehicle again and again.
While it comes to the weather in May, the clogging frequency is relieved, but the exploration of the Yue in the past six months, Wang Ms. Wang has already placed a car, she is not willing to increase the GPF grinding fuel consumption And additional more oil fees, never expect to travel to and from the 4S shop in the end of the year.
Mr. Zhang, Wuhan: GPF can’t “regenerate”, can only run high speed?
Mr. Zhang, who was a luxury Zhilian version of PRO, Ms. Wang, who was proud of Wuhan Accepting 330TSI, Wang, Ms. Wang, is actually lucky.
According to FAW-Volkswagen 4S store rules, the GPF blocking situation is 1 to 6, of which the level of severity is 1 to 6, of which the 4S-level clogged 4S store gives GPF regeneration, and below level 4 is 1, At 2, 3, 4, the 4S shop system prompts: there is a fire risk, do not perform maintenance regeneration. The potential word is obvious: the 4S store is responsible.
There are only two roads in front of Mr. Zhang, one is to run high speed, and the other is to replace GPF directly. Mr. Zhang learned from the riders, replacing the GPF.The entire exhaust assembly, including driving computer ECU, total costs up to 170,000, replacement or the same model GPF, the standard is not true, that is, there is still a risk of clogging.
In the face of such a high maintenance cost, Mr. Zhang can only run a high speed, and the family is driving, Fortunately, the problem solved after the GPF blocked after running, but Mr. Zhang did not know when it was blocked next time.
Mr. Zhao: Open air conditioners will also accelerate GPF blocking
Mr. Zhao, Guangdong, originally thought that the temperature high in the south, his own explorer 330TSI two-drive luxury Zhiwen will not easily In the middle, who knows that the air conditioner in the temperature highway will also accelerate blockage.
According to Mr. Zhao, after Guangdong in the beginning of April, he only opened less than half an hour air conditioner. The GPF was blocked, and then the fuel consumption soared, and the throttle of the throttle was slow, accelerated overtaking difficult. In the first time to 4S store maintenance, the staff actually proposed “Don’t open the air conditioner will not block” abscription. Now, Mr. Zhao only has an idea: retreat, even if it is depreciable, it is necessary to stay away from the public.
In the Xueyue car group, including the owner of Mr. Zhang and Mr. Zhao, after consulting FAW – the public official customer service, the basics received the basics: It is recommended to run multiple speeds, after the later period can be added The 98 oil reduces the clogging chance; and does not allow the return car to support the owner’s approval to confirm its defective product.
More than the exploration, the car home forum, a Hebei FAW-Volkswagen Magotan 330TSI owner also reflects that he will pick up the car last year, run a long distance every week or every two weeks, GPF It is also blocked for seven or eight times.
In the case of the case of these car owners, it is obvious that all quality problems are on the particle capture.
Why is this?
The cause is from the emission regulation. In recent years, with the growth of domestic auto production, the change in emissions regulations also entered the expressway, and its China’s five-liter Six is only used for three years, and the country’s six b is higher than the European Six standard.
According to the regulations,At present, the Northern Guangxian’s national six b is strictly controlled by the particle emission control of the exhaust: wherein the PM (fine particulate weight) decreases by 33%, and the limit requirements of PN (number of fine particles) are added. In order to achieve this goal, mainstream vendors have given two upgraded programs:
A type is technology stream, mainly to improve emissions from the source by high rail pressure, improve multi-hole injector. For example, the TNGA 2.5L of Camry is powered down to move the exhaust manifold, enhance the heat dissipation capacity of cylinder head, and reduce the number of particulate matter, but this program is costly.
One type is to discuss the sect, by mounting a particle capture, a mask to the engine exhaust belt, not only the filtration efficiency reaches 90%, but also effectively control the number of particulate matter, which in turn reaches the country Six B standards. This class is mainly based on the German brand and other German brands such as the public, Audi, and BMW.
1, travel at a speed of the minimum 80km / h; [123 ]
2, then leave the foot completely leaves a few seconds from the accelerator pedal, so that the vehicle slides in the case of the gear position;
3, repeat this method until the blockage is blocked The yellow indicator is off.
As a problem, as a household SUV, facing the daily commuting speed acceleration and deceleration, the exploration is difficult to minimize 80km / h The speed of the speed, the GPF does not regenerate the temperature value of the regenerative conditions, and the particulate matter is easy to block the exhaust pipe, which in turn leads to the insufficient exhaust of the exhaust, and the engine is abnormal, the fuel consumption increases, and the power weakening is increased.
Other, BMW is optimized for the GPF “regeneration” mechanism of its products, when the user does not renew the “regeneration” condition, the engine Time to adjust the ignition timeLet the exhaust temperature reach the “regeneration” condition and reduce the frequency of clogging. Unfortunately, FAW-Volkswagen Volkswage did not apply this technology.
So in essence, FAW-Volkswagen Academy GPF large-scale blockage Yuedu is impossible to have a large-scale quality crisis.
Which cars is easy to keep?
give conclusion.
Through the car quality network complaint platform and the statistics of the Yue Yueyou, GPF blockage mainly concentrated on 2020/2021 explorer 330TSI series models, including 330TSI two-wheel drive luxury Zhiyin version, 330TSI two Dragonfly, Zhihua PRO, two models, accounting for 90% of the incidence of total accidents. The 280TSI two-wheel drive comfort Zhixian and 280TSI two-wheel drive luxury Zhixian version also have a few cases.
Within the entire mass system, Magotan 330TSI leading type and Tiguan L 330TSI automatic two-wheel drive comfort, 330TSI automatic two-drive R-Line more Edition also has individual cases.
The reason why 330TSI models is the main disaster area, mainly two reasons. First, the 380TSI engine of the high-profile model is not equipped with a GPF device; although 280TSI is also equipped with GPF, the engine displacement is relatively small from the technical perspective, and the engine displacement is relatively small, it is not easy to block, and the two from sales, 280TSI models Not exploring the sales model, the market is low, and the probability is low.
Therefore, for those potential consumer groups do not buy in the public non-exploration Yue, try to avoid the mine-like to buy high matching, do not buy a 330TSI model with GPF.
Official reply
What attitude is the official?
Tianya Jun called FAW-Volkswagen official customer service, from the customer service feedback, it is basically unified public relations, they said that the car mainly goes to authorize the 4S store to test, and judge the inspection instrument Can you “regenerate” while if the manufacturer gives a solutionThe program will be sent to the 4S shop in time and is administered by 4S shop.
In fact, regardless of the 4S shop or FAW-the public officially perfunctory, many owners have lost their confidence in the exploration and Volkswagen brands. Many users in Cheyou are trying to use the relevant legal channels. There is also a car owner ridiculed the public, summed up two exploration cars: First, this car has a special vehicle scene, it is recommended to open high speed; Second, this car uses the season, it is recommended to open the spring and autumn.
Obviously, a mass crisis that is in the nature or can be comparable to “death flashing”, “speed spraum” is being staged, hope FAW – Volkswagen can truly attach importance to the user’s complaint, take out effective solutions.